The FCCPA applies to creditors and their agents collecting their own accounts

Does a claim under the FCCPA have to be based on an “extension of credit”? Popular opinion about collection harassment suits is that they apply only to banks, credit card companies, and other lenders who extend credit to consumers. In fact, under the 1981 version of section 559.55 of the Florida Statutes, a “consumer claim” was defined as as a transaction “wherein credit has been offered or extended to a natural person . . . “ By contrast, under the 2009 version of Florida Statutes, states that a “consumer claim” is: “any obligation . . . of a consumer to pay money arising out of a transaction in which the money, property, insurance or services which are the subject of the transaction are primarily for personal, family or household purposes.” To paraphrase this current statute, the FCCPA applies to any person who engages in illegal collection activity regarding any obligation to pay money if it was primarily for personal purposes. Under that broad definition, the FCCPA applied to the law firm, the attorney and his assistant in the recent case of Morgan v. Wilkins, 74 So.3d 179 (Fla. 1st DCA 2011).

Robin Morgan retained the law firm of Arnold & Wilkins. Morgan did not pay the law firm and they sued her is Small Claims Court. She counterclaimed against the law firm, as well as the attorney and his assistant, individually, for violations of the Florida Consumer Collection Protection Act (“FCCPA”). The trial court granted the counter-defendants’ motion to dismiss finding that the FCCPA only apples to debt collectors not creditors collecting their own accounts as Morgan has alleged counter-defendants were doing.

On appeal, the law firm and the individual counter-defendants conceded that the trial court was in error when it ruled that FCCPA pertains only to debt collectors, however, they argued that that the trial court reached the right result for the wrong reason because Morgan’s debt was not a debt within the purview of the FCCPA since the debt did not flow from an extension of credit. The appellate court reversed holding that that the obligation to the law firm was a debt covered by the FCCPA.

This decision makes it clear that the FCCPA applies to creditors, and their agents, collecting their own accounts.

Attorney's fees under the FCCPA

The Florida Consumer Collection Practices Act, Section 559.77(2) of the Florida Statutes, provides, among other things, that "upon adverse adjudication, the defendant shall be liable for actual damages and for additional statutory damages of up to $1,000, together with court costs and reasonable attorney's fees incurred by the plaintiff." Occasionally, fee shifting statutes such as this one can produce unexpected non-economic results where the attorneys' fee award greatly exceeds that recovery for the client. This problem also appears to exist with statutory fees awarded in personal injury protection ("PIP") lawsuits. See, e.g., Progressive Express Ins. Co. v. Schultz , 948 So. 2d 1027 (Fla. 5th DCA 2007) where the disputed PIP benefit at issue amounted to $1,315.30 and the lodestar attorneys’ fees amounted to $77,500. However, as the Court pointed out in the case discussed below, the cause for this unbalanced result is not to be placed at the feet of the plaintiff and his/her counsel. In addressing this point, the court noted that: "We are not prepared to place blame for this noneconomic outcome on any party. If there is blame, there is surely enough to spread among many participants." In the FCCPA case that dramatically illustrates this point, the plaintiff sued DISH Network for being billed after he terminated his service prior to the end of the contract term. His complaint alleged that DISH violated the Florida Consumer Collection Practices Act (FCCPA) by (1) willfully engaging in conduct that reasonably could be expected to abuse or harass the plaintiff or a member of his family, and (2) attempting to collect a debt that it knew was illegitimate. Plaintiff sought monetary relief from DISH claiming that suffered from post traumatic stress disorder and depression as a result of his mistreatment. After a 2 day trial, the jury found for the plaintiff on the second theory and awarded him only $5,000, apparently rejecting his claim for psychological damages. Plaintiff's attorney sought to establish a lodestar attorneys' fee amount of $89,000,based primarily on 250 hours of time at an hourly rate of about $350. The trial court accepted the lodestar amount and applied a contingency fee multiplier resulting in an award of 176,992.64. While the appellate court reversed the trial court's application of the contingency fee multiplier, and disallowed some travel time, the final judgment was affirmed in all other respects. Dish Network Serv. L.L.C. v. Myers, 87 So. 3d 72 (2nd DCA 2012)